Terms of service
1. Introduction
Welcome to Prajia Creative Textile. By accessing or using our website (prajiacreativetextile.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order.
---
2. General Information
All products displayed on this website are curated and managed by Prajia Creative Textile.
Colors of the products may slightly vary due to lighting and screen resolutions.
We reserve the right to update, modify, or change these Terms at any time without prior notice.
---
3. Orders and Payments
Orders once placed cannot be cancelled after 24 hours.
All payments must be made through our secure payment options available at checkout.
Prajia Creative Textile does not store or have access to any customer’s credit/debit card details.
---
4. Shipping and Delivery
Orders are processed within 2–4 business days after payment confirmation.
Delivery usually takes 3–7 business days, depending on the customer’s location.
Customers will receive tracking details via email or WhatsApp once the order is shipped.
---
5. Returns and Exchanges
Returns or exchanges are accepted only if the product received is damaged or defective.
Customers must raise a return request within 48 hours of delivery, along with proper unboxing video proof.
Custom-stitched, altered, or sale items are strictly non-returnable.
Return shipping charges, if applicable, are the responsibility of the customer unless otherwise stated.
---
6.product information
We ensure that all product descriptions and prices are accurate. However, errors may occur.
If an error is discovered in a product price or description, we reserve the right to correct it before processing the order.
---
7. Intellectual Property Rights
All images, designs, and content on this website are the intellectual property of Prajia Creative Textile.
Unauthorized use, reproduction, or redistribution of any content is strictly prohibited.
---
8. Privacy Policy
Your privacy is important to us. Personal information collected during your purchase will be used only for order processing and communication purposes.
For more details, please refer to our Privacy Policy page.
---
9. Limitation of Liability
Prajia Creative Textile will not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of Tiruppur, Tamil Nadu.
11.Contact information
Questions about the Terms of Service should be sent to us at pandeeskg46@gmail.com.
Our contact information is posted below:
Prajia creative textile
pandeeskg46@gmail.com
164 ,Gopal samy nagar,Anna University,Thannakkankulam,Madurai-625006
9488874989
33FEHPP5054R1ZS